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Server Upgrade Notice

2024-10-11

Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers starting from 12 October 2024 00:00 hrs. (GMT+3) until 12 October 2024 03:00 hrs. (GMT+3).

Access to MT4/MT5 accounts will still be available during the server upgrading period. However. all orders would not be executed during the server upgrading period.

Gentle Reminder:

Deposit, withdrawal, data searching functions and account opening applications would still be available. We recommend clients make proper arrangements in advance.

Once the upgrade has been completed, access to MT4/MT5 servers will be restored.

We would like to advise clients to manage their accounts and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from forced liquidation due to a margin stop out.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:info@puprime.com, or phone +248 437 3105

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Share CFDs Products Adjustment Notice

2024-10-8

Dear Valued Client,

Please be advised that the leverage on all US Share CFDs products will be adjusted from 14 October 2024 to further optimise the competitiveness and improve the trading environment.

Please refer to the table below for adjustment:

Additionally, the leverage for new positions opened to all shares CFDs during 30 minutes before market close and 30 minutes after market open on MT5 had been adjusted to 1:5.

*All dates and times are provided in GMT+3 (Server Time in MT4/MT5.)

During these specific trading hours, MT5 Shares CFDs products leverage is fixed at 1:5 and additional margin is required to open any new positions. Once holding positions are no longer within the specified trading hours, the leverage will automatically restore to 1:20.

We recommend clients to properly manage their positions and ensure sufficient funds in the account and trade cautiously.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: info@puprime.com or phone +248 4373 105

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-10-4

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.

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CFD Rollover Notice for October

2024-10-3

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

  • The rollover will be automatic, and any existing open positions will remain open.
  • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com, or phone +248 4373 105.

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MT5 New Product Launch

2024-10-1

Dear Valued Client,

We are pleased to announce that PU Prime will launch new products of Japan Share CFDs on MT5 server starting from 7th October 2024 to provide clients with a broader portfolio of products.

Please refer to the table below:

*All dates are provided in GMT+3 (Server Time in MT5.)

Please note that the above data are subject to changes. Please refer to MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.

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Trading Schedule Changes for AU Daylight Saving

2024-09-30

Dear Valued Client,

Please note that in observance of the upcoming AU Daylight Saving Time on 6 October 2024, there will be changes to PU Prime’s trading schedule starting from 7 October 2024.

Kindly refer to the table below for the schedule of all the instruments that are subject to changes:

*All hours are provided in GMT+3 (MT4/MT5 Server Time).

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

Should you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.

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