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Website Maintenance Notice

2024-01-10

Dear Valued Client,

Please be informed that our website will undergo maintenance on 11 Jan 2024 16:00 – 11 Jan 2024 22:00 (GMT+2). During the maintenance period, there might be downtime for website.

Note:

  • Client Portal, MT4 & MT5, PU Prime application will not be affected and operations will remain uninterrupted.
  • For clients who would like to deposit and make withdrawals, kindly download our PU Prime application to submit the deposit and withdrawal requests.

Thank you for your continuous support towards the platform and we are dedicated to serving you! If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 437 3105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-01-5

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.

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Upcoming Changes to Trading Hours

2024-01-5

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming January holidays.

Please refer to the table below outlining the affected instruments:

* All hours are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that in the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com or phone +248 437 3105.

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CFD Rollover Notice for January

2024-01-4

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note:

  • The rollover will be automatic, and any existing open positions will remain open.
  • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com, or phone 248 437 3105.

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US Shares CFDs Optimisation Notice

2024-01-2

Dear Valued Client,

PU Prime is pleased to announce there will be leverage adjustment on US shares product starting from 8th January 2024 to further optimise the competitiveness and improve the trading environment.

Please refer to the table below for optimisation:

Additionally, the leverage for new positions opened during 30 minutes before market close and 30 minutes after market open on MT5 was set to 1:5.

*All hours are provided in GMT+2 (Server Time in MT5.)

During these specific trading hours, MT5 Shares CFDs products leverage is fixed at 1:5 and additional margin is required to open any new positions. Once new holding positions are no longer within the specified trading hours, the leverage will automatically restore to 1:20.

We recommend clients to properly manage their positions appropriately, ensure sufficient funds in the account and trade cautiously.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, Email: info@puprime.com or Phone +248 437 3105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2023-12-29

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.

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