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Server Upgrade Notice

2024-02-16

Dear Valued Client,

Please be informed that PU Prime will be having an upgrade on its MT4/MT5 servers between 00:00 hrs. (GMT+2) until 05:00 hrs. (GMT+2) on February 17.

Access to MT4/MT5 accounts will not be available during the server upgrading period. We would also like to highlight that all orders would not be executed during the hours mentioned above.

Kindly note that deposit, withdrawal, data searching functions and account opening applications would still be available during the upgrade.

Once the upgrade has been completed, access to MT4/MT5 servers will be restored.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:info@puprime.com, or phone +248 437 3105

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New Product Launch

2024-02-14

Dear Valued Client,

We are pleased to announce that PU Prime will launch new product of ETFs on 20th February 2024 to provide clients with a broader portfolio of products.

Please refer to the table below outlining the new instrument:

*All time are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: info@puprime.com or phone +248 437 3105.

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US Share CFDs Products Adjustment Notice

2024-02-13

Dear Valued Client,

Please be advised that the leverage on all US Share CFDs products will be adjusted starting from 19th February 2024 to further optimise the competitiveness and improve the trading environment.

Please refer to the table below for adjustment:

*All dates and times are provided in GMT+2 (Server Time in MT4/MT5.)

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: info@puprime.com or phone +248 4373 105

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-02-8

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.

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New Product Launch

2024-02-7

Dear Valued Client,

We are pleased to announce that PU Prime will launch new products of Forex on 12th February 2024 to provide clients with a broader portfolio of products.

Please refer to the table below outlining the new instrument:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: info@puprime.com or phone +248 437 3105.

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CFD Rollover Notice for February

2024-02-6

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note:

  • The rollover will be automatic, and any existing open positions will remain open.
  • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:info@puprime.com, or phone +248 4671 948.

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